The Position:
Sungrow is seeking a highly motivated Service Sales Analyst to support the growth of our service solutions in the Brazilian Photovoltaic (PV) and Battery Energy Storage System (BESS) markets.
The Service Sales Analyst will focus on post-sales activities, promoting service strategies, preparing and negotiating proposals, and maintaining strong customer relationships in line with guidelines from the Service Business Development (Service BD) Manager.
Main activities and Responsibilities:
Proposal Development and Coordination:
Prepare service proposals for PV and BESS projects in Brazil, coordinating with LATAM stakeholders.
Collaborate with Sales and Execution teams to define proposal terms and technical requirements.
Align proposals with customer needs, pricing strategies, and delivery conditions.
Identify and highlight service scope, exclusions, and boundaries.
Customer Engagement and Negotiation:
Lead service proposal negotiations with clients.
Plan and attend in-person and online customer meetings for follow-ups and relationship building.
Align with customers on spare parts proposals and technical details.
Help on to review Customers service contracts drafts to match service offers.
Operational and Strategic Support:
Coordinate with Backoffice to resolve issues in the proposal process.
Work with Legal, Service, and O& M teams to address special contract requirements.
Liaise with Logistics and HQ for pricing, delivery times, and product specifications.
Handover approved offers to execution teams after customer confirmation.
Market Analysis and Reporting:
Support market assessments to identify new service opportunities.
Track service proposal pipeline and prepare monthly, quarterly, and annual reports.
Maintain and improve proposal templates, tools, and pricing spreadsheets.
Contribute to process optimization and identification of best practices.
Requirements:
Mandatory Qualifications:
Bachelor's degree in Electrical Engineering, Business Administration, or a related field.
Minimum of 3 years of experience in sales, service, or similar roles.
Proficiency in Microsoft Office 365 (Word, Excel, Power Point, Outlook).
Advanced English (spoken and written).
Availability for national travel (up to 25%).
Valid driver’s license.
Preferred Qualifications:
MBA or graduate degree in a related field.
Knowledge of Brazilian tax regulations and import logistics.
Familiarity with service contracts and pricing models.
Intermediate Spanish language skills.
Understanding of Brazilian land and air logistics.
Knowledge of electrical systems and basic communications/networking.
Core Competencies:
Analytical thinking.
Strong organizational skills.
Sense of responsibility and ownership.
Excellent communication (written and verbal).
Team collaboration.
Work Location:
Osasco - São Paulo/SP – Brazil (may be required at both Sungrow offices);
Compensation:
Competitive salary based on experience;
Attractive benefits package;
Strong professional and personal development opportunities.
At Sungrow, you will be part of a mission-driven team contributing to a more sustainable future. We are committed to innovation, excellence, and empowering our people to grow with us in the renewable energy revolution.
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