Professional with more than 3 years of experience;
Focus on ITOM module solutions, implementing tool functionalities to support customer processes;
Define and implement external system integrations with the Service Now platform;
Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;
Experience in error analysis and Discovery and Service Mapping logs;
Experience in setting CMDB and Data Manager health indicators;
Experience in implementation of network device discovery;
Knowledge in solution and middleware architecture, such as Web Logic, Tomcat, Apache, Websphere, Jboss and other technologies;
Experience in setting up MID Servers for Discovery and Service Mapping.
Desirable knowledge in configuration of connectors and rules for Event Management;
Experience in error analysis in event management;
Desirable knowledge in asset lifecycle solution and management;
Ability to interact with platform experts and process managers to define best practices for the use of Service Now platform functionalities;
Desirable Service Now CIS Certification - Discovery, Service Mapping and/or Event Management;
Desirable ITIL Certification.
Our #wiproites have:
- Food Voucher
- Childcare assistanc
- 100% Life Insuranc
- Annual bonus (PLR
- Two training platforms: Wi Learn with 10,000 trainin
- Discounts for purchases and courses in a partner networ
- #IPrefer To Refer(Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #Wiproit
- Recognition program for time in the company: commemoration with certificate + points in the “Winner Circle” progra
- Yoga, Pilates and Meditation classe
- Online Nutritionist Program: encouraging good eating habits and defining a nutritional pla
- Lectures and workshops: encouraging health and well-being, Career Workshops, Leadership Development Plan.
A Wipro é uma empresa igualitária que oferece oportunidades de emprego para todas as pessoas, executando um processo seletivo que não considera raça, sexo, nacionalidade, ascendência, deficiência, orientação sexual ou qualquer outro status protegido pela lei aplicável.
