Position Scope
The Freight Desk Manager is a high-impact leadership role responsible for architecting and overseeing the logistics support function for non-finished goods on a global scale, with a dedicated focus on the LATAM region. This position operates at the intersection of global procurement and operational execution, managing a complex ecosystem of freight forwarders, control towers, and internal stakeholders. The mission is to ensure world-class shipment execution and financial integrity through robust audit structures and the expansion of logistics capabilities in high-growth markets.
Responsibilities and Accountabilities
Regional Strategy & Expansion: Serve as the primary architect for logistics operations in LATAM, including the enablement of Importer of Record (IOR) operations and regional supplier onboarding.
Global Freight Desk Leadership: Lead the logistics support function for specialized shipments, managing a network of global freight forwarders operating through dedicated control towers.
Rate Card Governance: Standardize and maintain global Bulk Air and Ocean rate cards across a diverse portfolio of international suppliers to ensure cost consistency and transparency.
Strategic Sourcing: Lead RFQs and supplier onboarding initiatives for logistics, ensuring all partners meet global compliance and service level standards.
Governance & Audit Architecture: Design and maintain a global freight audit strategy and control architecture to ensure financial discipline across high-volume global invoice environments.
Control Tower Oversight: Drive operational excellence by governing forwarder performance, ensuring industry-leading on-time shipment execution across all transport modes.
Automation & Process Engineering: Implement automated invoice approval systems and systemic controls to improve first-pass yield and overall operational efficiency.
Stakeholder Management: Partner with global cross-functional teams to support non-standard logistics requirements and rapid-response delivery programs.
Mandatory Requirements
Experience: Extensive experience in Global Supply Management, Logistics Procurement, or Supply Chain Operations within multinational environments.
Regional Expertise: Deep knowledge of the LATAM logistics landscape, including regulatory requirements, customs, and supplier networks.
Procurement Mastery: Proven track record in leading RFQs and managing complex logistics supplier onboarding processes.
Network Management: Experience managing large-scale global freight forwarder relationships and \" Control Tower\" operational models.
Technical Proficiency: Strong background in Logistics Financial Control (Freight Audit) and managing high-volume, global-scale invoice environments.
Leadership: Experience leading international teams and managing external providers across different time zones (APAC, EMEA, AMR).
Education: Bachelor's degree in Engineering, Supply Chain, International Trade, or a related field.
Languages: Fluency in English is essential for regional and global coordination.
Desirable Requirements
Advanced Education: MBA or Master's degree.
Process Excellence: Certifications in Lean Six Sigma or similar experience.
Digital Transformation: Experience implementing AI-driven or automated financial auditing and rate management tools.
