Join the IT Infrastructure leadership (US team) of a large multinational financial company Qualifications • 10+ years experience in IT Production Management • Good experience in managing high-pressure incidents • 6+ years of experience in IT Production in Large Organizations • 5+ years experience leading governance processes, stabilizing large-scale production environments. • Strong familiarity with ITIL, incident management tools (Service Now), and operational governance frameworks. • Bachelor’s degree in IT, Computer Science, or related. Preffered skills: • ITIL Expert, PMP, or CBCP. • Experience in finance, e-commerce industries • Knowledge in Dev Ops/SRE practices ENGLISH - Advanced (Professional) or Fluent!!! Key Responsibilities • Provide 24/7 on-call support for executive-level incident briefings • Craft executive-ready summaries of incidents, impacts, and remediation plans • Lead governance meetings with US senior executives, aligning production stability goals with organizational priorities. • Support KPIs to track incident trends, operational health, and progress on stabilization initiatives. • Own special assignments to diagnose and resolve chronic production issues, coordinating cross-functional teams to implement long-term fixes. • Partner with engineering and operations teams to embed preventive measures into production systems.
Govarnance It Production Manager - Usa, São Paulo
Última atualização 2025-07-08
Expira 2025-07-07
ID #2975899004
Free
Govarnance It Production Manager - Usa, São Paulo
Brazil, Rio Grande do Norte, São Paulo,
Modificado July 6, 2025
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