Tech Systems Analyst

We are looking for a strong Java Application Support Engineer to join our global Financial Services application support team, made up of team members in the United States, Brazil, and India. In this role, you will monitor, troubleshoot, deploy, and debug existing applications. Relational Database experience with SQL, My SQL, Oracle SQL, or PL/SQL experience is preferred. Deployment experience using Jenkins is highly preferred. Our team works in an Agile Scrum environment with daily stand-ups and sprint meetings. You will be a part of an on-call rotation once you are trained on our applications.

Work Schedule: Monday - Friday, 5:00 AM - 2:00 PM BRT

Responsibilities:

Java application support
Monitor, troubleshoot, deploy, and debug existing applications
Debug software components, identify, fix, and verify remediation of code defects (own work and the work of others)
Support and maintain projects developed by the team and assist in production deployment and outages
Configure, deploy, debug, monitor, and document new system features and enhancements using Jenkins
Successfully communicate designs, research, and potential issues with team members
Collaborate with business professionals to determine functional and non-functional requirements for software development projects.
Participate in rotational 24x7 on-call 3rd/4th level support

Qualifications:

Associate Degree, or, Technologo (Technologist) Degree, or higher is required.
4+ Years of Java/J2 EE application support experience
2+ years of Relational Database experience
2+ years of CI/CD tools (Jenkins)
2+ years of experience on Linux platform
Good understanding of Object-Oriented Programming and Design principles
Knowledge of the full lifecycle of software development including use of version control tools, build management, unit testing, issue tracking software (e.g. SVN, Git, Maven, Jenkins, JIRA)
Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
Strong interpersonal and English communication skills
Self-motivated and able to meet objectives
Experience with the following technologies preferred:
Spring/Spring-MVC/Spring Batch/Spring Boot is a plus
Tomcat, JBoss
REST Services, SOAP Services
Relational Database experience
JIRA & Confluence