Hourly Role | Remote | PST Hours
Chosan is hiring a Virtual Operations Specialist (VOS) to support our fast growing luxury housing and lifestyle platform. This role sits at the center of day to day operations and leasing and is ideal for someone who is organized, responsive, and comfortable handling multiple workflows at once.
Role Overview
The VOS supports both operations and leasing functions across our portfolio. You will be responsible for guest and prospect communication, lease and payment processing, and operational coordination to ensure a smooth experience for residents and internal teams.
This is an hourly paid position with core weekday hours and required weekend availability.
Schedule
Core hours: 8:00 AM to 4:00 PM PST, Monday through Friday
Weekend availability required on a rotating or as needed basis
Key Responsibilities
Respond to guest and prospect inquiries across multiple platforms
Handle and coordinate maintenance requests with vendors and internal teams
Send invoices and follow up on payments
Reconcile payments and flag discrepancies
Process leases, extensions, and related documentation
Respond to leasing and availability inquiries
Support day to day operational workflows and internal coordination
Maintain clear and professional written communication at all times
Requirements
Strong written English and professional communication skills
Highly organized with strong attention to detail
Ability to manage multiple tasks and priorities in a fast paced environment
Comfortable working with operational tools, CRMs, and property management systems
Reliable internet connection and ability to work PST hours
Availability to work weekends as required
What This Role Is Not
This is not a passive admin role. You will be actively managing live guest issues, payments, and leasing workflows. Responsiveness, accountability, and ownership are critical.
Why Chosan
Chosan is a luxury lifestyle and housing company redefining flexible living. We move fast, operate with high standards, and expect our team to do the same. If you enjoy operations, problem solving, and being at the center of the action, this role is a strong fit.
